tlavideo.com

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Are your shipments discreet? How will my shipment look when it arrives?

All orders are discreetly shipped; the contents can only be determined by actually opening the package (no adult-oriented "stickers" or ads appear on the outside). The amount of products you order will determine what type of packaging is used. A single video, DVD, or small book will be shipped in a plain padded envelope. Multiple or oversized items will arrive in a plain, brown, cardboard box.

Important Notes

• If you choose FedEx as your preferred shipping method, a signature will not be required in most instances. Please note that FedEx drivers reserve the right to require a signature on occasion. If there is no one home, the driver may leave a card for you to sign allowing the package to be left the following delivery day. We apologize for any inconvenience this may cause; we make every effort to have your package arrive safely.

There are specific cases where the FedEx delivery driver may decide to waive the signature required. This can happen in cases where (a) the driver knows the recipient; (b) the driver feels the shipping location is safe to leave the package.

Please note that packages cannot be left without signature in apartment/condominium complexes, gated communities, etc.

What is "Super Budget Shipping"?

Our "Super Budget Shipping" uses the US Postal Service Standard Rate to ship items in the fifty States only, including Alaska and Hawaii - there are no International orders accepted. (Post Office boxes are acceptable.) Allow 1-4 weeks for delivery. Only VHS, DVD, CDs, games, calendars, magazines and books can be shipped via this special rate. We are sorry, but we cannot ship gift products or adult toys using "Super Budget Shipping". "Super Budget Shipping" is not guaranteed. For guaranteed delivery please select UPS or FedEx as your ship method.

When can I expect my shipment to arrive?

Generally we process orders within 24-48 hours. Those requesting overnight or 2nd day delivery take priority. For same-day express shipping, orders must be received by 2:00PM ET. Below is a general timetable for arrival. Please remember we are at the mercy of the mail systems, which of course get quite busy during the holiday periods. Arrival of your package depends upon where you live, and the time that you place your order.

Here are estimates for package arrival, after being shipped from our warehouse.

In the Contiguous United States

For Alaska and Hawaii

International / Overseas

Backorders

Note We reserve the right to change shipping methods and pricing at any time.