What products do you ship internationally?
We ship DVD, Blu-ray, paperback books and most gift and clothing items internationally. We cannot ship hardcover books, calendars, sex toys and assorted other novelties internationally.
How will my order be shipped?
Orders are shipped discreetly using USPS Air Mail. We offer delivery confirmation to 27 countries. Please allow 1 to 2 weeks for delivery.
What are your international shipping rates?
We offer flat rate shipping charges based on the dollar value of the order placed. In addition, we offer door-to-door delivery confirmation (D.C.) to over 25 countries. Below is a chart of our international shipping rates.
|ORDER TOTAL||Without D.C.*||With D.C.*|
|$0 - $25||$7.99||$11.99|
|$25.01 - $50||$12.99||$16.99|
|$50.01 - $75||$16.99||$20.99|
|$75.01 - $100||$19.99||$23.99|
Where do you ship internationally?
We ship our products almost anywhere in the world but unfortunately, due to local laws we cannot ship to certain countries. Below is the list of countries we can currently ship to and whether or not we offer Delivery Confirmation (D.C.) for orders shipped to those countries.
Delivery Confirmation is available to:
List of countries to which we ship
What region coding are the products you sell?
Non-adult DVD and Blu-ray items are Region 1, NTSC formatted products. The adult products we sell are Region free NTSC formatted products. We do not sell PAL formatted DVDs or Blu-rays.
Can I use PayPal for my international order?
Yes, we do accept PayPal for international orders.
Important information regarding international orders:
When placing an international order you agree to the following:
- We can not offer refunds or exchanges on orders shipped internationally.
- We can not be responsible for packages held by Customs.
- The customer is responsible to be aware of and abide by all laws pertaining to the importing of materials purchased on TLA Entertainment affiliated sites.
- We charge customers for any fees incurred for refused shipments.
- We do not pay International Duty Taxes and any incurred Duty Taxes will be charged back to the customer.
- We do not devalue the Cost of Goods.
- We are not liable for shipments sent overseas via a third party located in the United States.
- International orders will not ship until all items are in stock in our warehouse.
- TLA Entertainment reserves the right, with or without prior notice to you, to change these Terms of Agreement at any time. You are responsible for regularly reviewing these Terms and your continued use of our website(s) constitutes your agreement to all such Terms of Agreement.
Please allow 3-5 business days for your order to process.
Contact Customer Service
Do you have a question, comment or concern? Are you still unsure about something? Contact our customer service department using the form below.