I have a DVD question
What is a region code?
For marketing and sales purposes, the recording industry set geographic regions where discs can play. We are located in Region 1 (encompassing all of North America) and we do not have access to discs from other regions. The discs we sell are either encoded for Region 1 – meaning they won't play outside of North America – or are not region-coded at all, and will play anywhere. To see the region code on any of our DVDs click on "Info."
Do you sell PAL discs?
DVD players sold in PAL countries can recognize and play any disc for their region, as well as discs that are not region-coded – even those in NTSC countries. However, videotapes are separated by region; we only sell NTSC tapes, which will not play on PAL or SECAM VCRs.
What is DVD-ROM content?
DVD-ROM content will only play on computers that have DVD drives. Additionally, most DVD-ROM content requires an active internet connection. However, even on a conventional DVD player, everything else will work perfectly fine.
What do the numbers mean next to the languages?
The numbers refer to the sound mixes. For example, "2.0," is stereo sound (the left and right speakers). "5.1" is all 5 speakers (front left, center/right, and back left/right) plus the subwoofer (the number after the decimal point). A 5.1 mix will still play on two speakers; the sound from all of the channels will be filtered into the two.
What is DTS?
DTS, like Dolby, is a brand name for a method of compressing sound onto a DVD. But while all DVD players support Dolby, not all support DTS. If there is a choice offered between DTS and Dolby discs, check your manual to see if your system supports DTS. Some people say DTS is superior; others can't tell the difference.
What is an aspect ratio?
Traditional television sets are generally 1.33 times as wide as they are high. However, when movies play in theaters, they are rarely this shape. Their ratios of width to height are as wide as 2.35:1. DVDs that present the original theatrical image will have the first number from this ratio listed on our site. While they will play on any TV and any DVD player, they will have black bars on the top and bottom of the image so that they will fit on your screen. If a disc is listed as "pan & scan," it will fill up your TV screen, but some of the original's image will be lost at the edges.
Please note we have special pages if you need to:
- Return a defective/misshipped product
- Request a catalog
- Stop receiving our catalogs
- Subscribe/unsubscribe from email lists
Otherwise, please contact us using this form:
You can also contact us:
- 110 S. 7th Street - 3rd Floor
- Philadelphia, PA 19106
- Phone: 1-215-733-0608 ext. 1
- Toll Free: 1-888-TLA-DVDS ext. 1
- Fax: 1-267-765-9882