http://www.tlavideo.com/support/supportoption.cfm?supID=64&v=21
for your international purchases at TLA!We ship DVD, Blu-ray, paperback books and most gift and clothing items outside the US. We’re sorry but at this time we cannot ship hardcover books, calendars, sex toys, and assorted other novelties to customers outside the country.
We do not sell PAL formatted products.
Packages are shipped to international customers via U.S. Postal Service (USPS) Air Mail. Please allow 1 to 6 weeks for delivery, and note that we are unable to track U.S. Postal Service shipments: neither TLA nor the U.S. Postal Service can take any responsibility for orders once they ship from our warehouse.
When placing an order, international customers agree to the following Terms of Agreement and Policies:
Please allow 3-5 business days for your order to process.
We ship both adult and non-adult products abroad. Below is a complete list of countries to which we ship. The list includes shipping costs for the first item, as well as each additional item.
| WE WILL SHIP TO: | U.S. Postal Service (USPS) CHARGES | ||
| Country | Adult? | First Item | Each Additional Item |
|---|---|---|---|
| Andorra | Yes | $6.50 | $5.99 |
| Anguilla | Yes | $6.50 | $5.99 |
| Antigua & Barbuda | Yes | $6.50 | $5.99 |
| Argentina | Yes | $6.50 | $5.99 |
| Aruba | Yes | $6.50 | $5.99 |
| Ascension Island | Yes | $6.50 | $5.99 |
| Australia | Yes | $6.50 | $5.99 |
| Austria | Yes | $6.50 | $5.99 |
| Bahamas | Yes | $6.50 | $5.99 |
| Barbados | Yes | $6.50 | $5.99 |
| Belarus | Yes | $6.50 | $5.99 |
| Belgium | Yes | $6.50 | $5.99 |
| Benin | Yes | $6.50 | $5.99 |
| Bermuda | Yes | $6.50 | $5.99 |
| Bhutan | Yes | $6.50 | $5.99 |
| Bolivia | Yes | $6.50 | $5.99 |
| Brazil | Yes | $6.50 | $5.99 |
| British Virgin Islands | Yes | $6.50 | $5.99 |
| Bulgaria | Yes | $6.50 | $5.99 |
| Burkina Faso | Yes | $6.50 | $5.99 |
| Cambodia | Yes | $6.50 | $5.99 |
| Canada | Yes | $6.50 | $3.99 |
| Cape Verde | Yes | $6.50 | $5.99 |
| Cayman Islands | Yes | $6.50 | $5.99 |
| Central African Republic | Yes | $6.50 | $5.99 |
| Chad | Yes | $6.50 | $5.99 |
| Chile | Yes | $6.50 | $5.99 |
| China | Yes | $6.50 | $5.99 |
| Colombia | Yes | $6.50 | $5.99 |
| Cook Islands | Yes | $6.50 | $5.99 |
| Costa Rica | Yes | $6.50 | $5.99 |
| Cote D'Ivoire | Yes | $6.50 | $5.99 |
| Cyprus | Yes | $6.50 | $5.99 |
| Czech Republic | Yes | $6.50 | $5.99 |
| Democratic Republic of the Congo | Yes | $6.50 | $5.99 |
| Denmark | Yes | $6.50 | $5.99 |
| Dominican Republic | Yes | $6.50 | $5.99 |
| East Timor | Yes | $6.50 | $5.99 |
| Ecuador | Yes | $6.50 | $5.99 |
| El Salvador | Yes | $6.50 | $5.99 |
| Equatorial Guinea | Yes | $6.50 | $5.99 |
| Estonia | Yes | $6.50 | $5.99 |
| Falkland Islands | Yes | $6.50 | $5.99 |
| Faroe Islands | Yes | $6.50 | $5.99 |
| Finland | Yes | $6.50 | $5.99 |
| France | Yes | $6.50 | $5.99 |
| French Guiana | Yes | $6.50 | $5.99 |
| French Polynesia | Yes | $6.50 | $5.99 |
| Gabon | Yes | $6.50 | $5.99 |
| Georgia | Yes | $6.50 | $5.99 |
| Germany | Yes | $6.50 | $5.99 |
| Gibralter | Yes | $6.50 | $5.99 |
| Greece | Yes | $6.50 | $5.99 |
| Greenland | Yes | $6.50 | $5.99 |
| Guadeloupe | Yes | $6.50 | $5.99 |
| Guatemala | Yes | $6.50 | $5.99 |
| Guinea-Bissau | Yes | $6.50 | $5.99 |
| Haiti | Yes | $6.50 | $5.99 |
| Honduras | Yes | $6.50 | $5.99 |
| Hong Kong | Yes | $6.50 | $5.99 |
| Hungary | Yes | $6.50 | $5.99 |
| Iceland | Yes | $6.50 | $5.99 |
| India | Yes | $6.50 | $5.99 |
| Indonesia | Yes | $6.50 | $5.99 |
| Irish Republic | Yes | $6.50 | $5.99 |
| Isle of Man | Yes | $6.50 | $5.99 |
| Israel | Yes | $6.50 | $5.99 |
| Italy | Yes | $6.50 | $5.99 |
| Japan | Yes | $6.50 | $5.99 |
| Laos | Yes | $6.50 | $5.99 |
| Latvia | Yes | $6.50 | $5.99 |
| Liechtenstein | Yes | $6.50 | $5.99 |
| Lithuania | Yes | $6.50 | $5.99 |
| Luxembourg | Yes | $6.50 | $5.99 |
| Macao | Yes | $6.50 | $5.99 |
| Macedonia | Yes | $6.50 | $5.99 |
| Madagascar | Yes | $6.50 | $5.99 |
| Mali | Yes | $6.50 | $5.99 |
| Malta | Yes | $6.50 | $5.99 |
| Marshall Islands | Yes | $6.50 | $5.99 |
| Martinique | Yes | $6.50 | $5.99 |
| Mexico | Yes | $6.50 | $5.99 |
| Micronesia | Yes | $6.50 | $5.99 |
| Moldavia | Yes | $6.50 | $5.99 |
| Monaco | Yes | $6.50 | $5.99 |
| Mongolia | Yes | $6.50 | $5.99 |
| Montenegro | Yes | $6.50 | $5.99 |
| Montserrat | Yes | $6.50 | $5.99 |
| Namibia | Yes | $6.50 | $5.99 |
| Nepal | Yes | $6.50 | $5.99 |
| Netherlands | Yes | $6.50 | $5.99 |
| Netherlands Antilles | Yes | $6.50 | $5.99 |
| New Caledonia | Yes | $6.50 | $5.99 |
| New Zealand | Yes | $6.50 | $5.99 |
| Nicaragua | Yes | $6.50 | $5.99 |
| Niger | Yes | $6.50 | $5.99 |
| Niue | Yes | $6.50 | $5.99 |
| Norway | Yes | $6.50 | $5.99 |
| Palau | Yes | $6.50 | $5.99 |
| Panama | Yes | $6.50 | $5.99 |
| Paraguay | Yes | $6.50 | $5.99 |
| Peru | Yes | $6.50 | $5.99 |
| Pitcairn Islands | Yes | $6.50 | $5.99 |
| Poland | Yes | $6.50 | $5.99 |
| Portugal | Yes | $6.50 | $5.99 |
| Reunion Island | Yes | $6.50 | $5.99 |
| Russia | Yes | $6.50 | $5.99 |
| Rwanda | Yes | $6.50 | $5.99 |
| Saint Helena | Yes | $6.50 | $5.99 |
| Saint Pierre et Miquelon | Yes | $6.50 | $5.99 |
| San Marino | Yes | $6.50 | $5.99 |
| Serbia | Yes | $6.50 | $5.99 |
| Singapore | Yes | $6.50 | $5.99 |
| Slovak Republic | Yes | $6.50 | $5.99 |
| Slovenia | Yes | $6.50 | $5.99 |
| South Africa | Yes | $6.50 | $5.99 |
| South Korea | Yes | $6.50 | $5.99 |
| Spain | Yes | $6.50 | $5.99 |
| Sri Lanka | Yes | $6.50 | $5.99 |
| Suriname | Yes | $6.50 | $5.99 |
| Sweden | Yes | $6.50 | $5.99 |
| Switzerland | Yes | $6.50 | $5.99 |
| Taiwan | Yes | $6.50 | $5.99 |
| Tajikistan | Yes | $6.50 | $5.99 |
| Thailand | Yes | $6.50 | $5.99 |
| Turkey | Yes | $6.50 | $5.99 |
| Turks & Caicos Island | Yes | $6.50 | $5.99 |
| Ukraine | Yes | $6.50 | $5.99 |
| United Kingdom | Yes | $6.50 | $5.99 |
| Uruguay | Yes | $6.50 | $5.99 |
| Vanuatu | Yes | $6.50 | $5.99 |
| Venezuela | Yes | $6.50 | $5.99 |
| Vietnam | Yes | $6.50 | $5.99 |
for your international purchases at TLA!Orders placed using PayPal DO NOT require international verification!
Due to the high rate of international fraud, we have a strict International customer verification process for all international customers EXCEPT for those in Canada and American Express cardholders in any country. This is to help us ensure that no one has stolen your card or card information and is purchasing products without your knowledge.
Unless you are ordering from Canada or using AMEX, when you make your first international purchase, we will need photocopies, scans or digital photos (JPEG or GIF Files only) of the following to verify your Credit Card information before we can ship your order *.
* Once we have these documents, you will not need to submit them again unless you use another credit card for a future purchase.
** We will not accept a copy of an online billing statement. If a billing statement is not available, you may send an image of your driver’s license, passport, or even a utility bill, but only if it CLEARLY shows your name and billing address.
You can send us the images of your Credit Card information either by fax (photocopies) or email (scans and digital photos). Although if you send scans or digital photos, they must be a JPEG or GIF file and at a resolution of at least 100 dpi. To get verified, follow these steps:
There are many reasons that Credit Card information may be declined and each case is different. If your Credit Card information was declined, contact our Customer Service Department to pursue the matter further.
Please note we have special pages if you need to:
Otherwise, please contact us using this form:
You can also contact us: