What is "Preorder," "Very Low Stock" or "Out Of Stock" merchandise?
A preorder is an item listed for sale before its official release date. Many of our customers place pre-orders to ensure timely delivery. Please make sure when purchasing a pre-order item, your debit/credit card expires after the pre-order date.
Very Low Stock merchandise:
If an item is listed as "Very Low Stock," we have only a few units left in our warehouse. Although stock is available at the time you are viewing the item, there is a possibility that it will be sold before your order is processed. If we sell out before your order is processed, your items will be backordered and you will be notified.
Out Of Stock merchandise:
If an item is listed as "On Order" or "Special Order," it is available for purchase but we do not have any units available in our warehouse at the moment. Typically, it takes seven to ten days to fill a backorder. However, some items can take three to four weeks. As soon as the product comes back into stock, it will be shipped to you via by Super Budget Shipping, US Standard or Media Mail. You will not be billed for a backorder until the item is shipped to you.
Please note we have special pages if you need to:
- Return a defective/misshipped product
- Request a catalog
- Stop receiving our catalogs
- Subscribe/unsubscribe from email lists
Otherwise, please contact us using this form:
You can also contact us:
- 110 S. 7th Street - 3rd Floor
- Philadelphia, PA 19106
- Phone: 1-215-733-0608 ext. 1
- Toll Free: 1-888-TLA-DVDS ext. 1
- Fax: 1-267-765-9882