Product Resale Terms and Conditions
- You must have a valid Customer Account with TLA to sell us used product
- Product will be paid for by TLA with TLA Rewards good toward future purchases at TLA
- We will not issue cash or checks as payment
- TLA Rewards can only be redeemed if you are subscribed to one of our Email Lists at the time of checkout
- TLA Rewards will expire one year from the date of issue
- We do not accept new product; only used
- We will review proposed buy backs and respond with a per-item offer
- Product sent before we have made an offer may be rejected solely at our discretion
- We reserve the right to reject any received product if it: a) is not in the condition described b) was not listed on Our Offer for Your Items c) is above the quantity we agreed to receive
- We will NOT return rejected product; it will be destroyed
- We are not responsible for damage to products in shipment, please pack thoughtfully
- You can propose a maximum of 99 items per request
- Approved Offers are valid for 30 days from the date of offer, after which time we reserve the right to reject any items shipped to us
- You agree to abide by all applicable local tax laws
- By shipping us items you agree to the above terms and conditions
- TLA will communicate with you about your offer through the email address 'info@tlavideo.com'. Please ensure that you have this marked as an approved correspondent with your email provider, so our emails to you don't get spamblocked.
Visit the Frequently Asked Questions of our Used Buyback Program
Please note we have special pages if you need to:
- Return a defective/misshipped product
- Request a catalog
- Stop receiving our catalogs
- Subscribe/unsubscribe from email lists
Otherwise, please contact us using this form:
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You can also contact us:
- 234 Market Street
- 4th Floor
- Philadelphia, PA 19106
- Phone: 1-215-733-0608 ext. 1
- Toll Free: 1-888-TLA-DVDS ext. 1
- Fax: 1-267-765-9882











