Customer Service
Buying From Us
- Sales tax
- Payment methods
- Earn TLA Rewards for future purchases
- Checkout and Express Checkout
- Ordering and billing questions?
Your Account And Orders
- Track your order
- Need to make a return?
- Request an order cancellation
- Edit your account information
- Change your email preferences
- Forgot your password?
- Edit your email alerts
- Sign up for printed catalogs
- Remove yourself from our printed catalog mailing lists
- Changing your email address?
Sell Us Your Old DVDs
Products
- TLA Video On Demand (VOD)
- E-books
- Preorder merchandise
- Questions about DVDs?
- Submit a question about our products
Affiliate Program
Shipping & Delivery
- Restrictions on shipping adult products to certain areas
- Shipping & handling rates
- Free shipping offer
- Questions about shipping and delivery?
- International shipping questions?
Privacy & Security
Website Issues
- Getting an error on the site
- Can't put items in your shopping cart
- Having a problem with TLA Video On Demand?
Contact Us
You can also contact us
- 234 Market Street - 5th Floor
- Philadelphia, PA 19106
- United States of America
- Phone: 1-215-733-0608 ext. 1
- Toll Free: 1-888-TLA-DVDS
- Fax: 1-267-765-9882
- Email: helpdesk@tlavideo.com
Customer Service Hours
- Monday to Friday - 10 AM to 10 PM Eastern Time
- Saturday - 12 PM to 8 PM Eastern Time
